Leadership,
Management,
Talent & DEI-focused
Coaching

I want a coach!

There are various reasons why you might seek out a coach. Here are some of the things that have led people to work with Jen in the past:

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To have greater impact

Jen can help you uncover opportunities to have a greater impact. Some common topics that people have wanted Jen's support around:

  • Managing more effectively
  • Giving impactful feedback and having direct conversations
  • Showing up as a leader
  • Checking one's own biases (or those of a colleague) and working toward equity
  • Creating a clear vision and goals for the organization, for your team, for yourself
  • Dealing with underperformance issues
  • Developing staff
  • Building not just a culture of high performance, but also one of trust
  • Managing up
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To respond to a moment

There are certain moments when coaching can give you the boost you need. Times like:

  • Trying to get a new job
  • Starting a new job
  • Facing challenges in your role
  • Trying to advocate for yourself
  • Managing a period of change
  • Having a conflict with someone at work or dealing with unhealthy workplace culture
  • Prepping to have a hard conversation with someone
  • Feeling stuck and trying to figure out your next steps (with anything!)
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To receive support  

There are specific profiles of people who Jen is uniquely prepared to support given her own identity and past experiences. Some of those folks include those who identify as:

  • People of color
  • Women
  • Managers of diverse teams
  • Talent/HR leaders and those responsible for internal diversity, equity and inclusion efforts
  • Senior executives
  • Mid-level managers
  • Young professionals
  • Culture-builders
  • Leaders managing change

If you have any questions or want to see if Jen would be the right fit for you,
find some time for a free consultation by emailing here.

Approach

What's it like to work with Jen? Here are some things that define her approach as a coach:

 
  She's been in the same boat.  It's likely that as a manager and a leader (and a coach to hundreds of people over her career from early professionals to executives with 20+ years of experience), she has faced the same challenges as you. She'll be able to share the strategies that have worked for her time and time again, in similar circumstances.

She's been in the same boat. It's likely that as a manager and a leader (and a coach to hundreds of people over her career from early professionals to executives with 20+ years of experience), she has faced the same challenges as you. She'll be able to share the strategies that have worked for her time and time again, in similar circumstances.

  She may have been a librarian in another lifetime.  Jen is a constant learner which then contributes to her clients' growth. Where helpful and relevant, Jen will weave in resources and tools (not just books!) that she has both collected and designed herself over the years.

She may have been a librarian in another lifetime. Jen is a constant learner which then contributes to her clients' growth. Where helpful and relevant, Jen will weave in resources and tools (not just books!) that she has both collected and designed herself over the years.

  She's not afraid to tell you if you have broccoli in your teeth . She's here to help you be more successful, so she won't hold back if she sees something that you should see too.

She's not afraid to tell you if you have broccoli in your teeth. She's here to help you be more successful, so she won't hold back if she sees something that you should see too.

  She'll be your cheerleader, but she will absolutely push you too.  In both ways, you can always expect her to be in your corner.

She'll be your cheerleader, but she will absolutely push you too. In both ways, you can always expect her to be in your corner.

  She is a really good listener.  She has a way of not just hearing what you're telling her, but also hearing what you're not. She knows how to dig below the surface to get to the heart of any matter.

She is a really good listener. She has a way of not just hearing what you're telling her, but also hearing what you're not. She knows how to dig below the surface to get to the heart of any matter.

  She is driven to solve problems.  She is genuinely fascinated by challenges and will roll her sleeves up, get in the work with you and be relentless about identifying solutions and next steps. 

She is driven to solve problems. She is genuinely fascinated by challenges and will roll her sleeves up, get in the work with you and be relentless about identifying solutions and next steps. 

About Jen Chau Fontán

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Jen Chau Fontán is a coach with close to 20 years of experience in management and building talent functions from the ground up at various non profits. Jen has created systems for equitable practices in recruitment, hiring, performance management and staff development. She has also built healthy and engaging organizational cultures and internal programs around equity and inclusion. Jen continues to focus on building capacity in individuals through her independent coaching practice at JCF Coaching while serving as a management coach to leaders in the progressive sector through her work at The Management Center

Jen founded Swirl, a multiracial grassroots community committed to providing space for cross-racial, cross-cultural dialogue about race and identity since 2000. She also co-founded and co-leads a local NYC Diversity, Equity and Inclusion Community of Practice for leaders in the nonprofit space who want to grow equity and inclusion practices inside their organizations. Jen's perspectives on race and racism have been featured in media outlets including The New York Times, USA Today, the San Francisco Chronicle, CNN, NPR, MSNBC, and PBS's Asian America as an expert on topics surrounding diversity, race issues, and mixed race identity.

Jen received her BA in Women’s Studies at Wellesley College and her MS in Organizational Change Management from Milano, The New School for Management and Urban Policy. Additionally, she is SHRM-SCP certified. She lives in New York City with her husband and daughter.

 

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